Last Updated: January 2025

1. Introduction

Relayx Synet ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related to, operated, or connected therewith (collectively, the "Site").

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when:

This information may include: name, email address, phone number, postal address, and other contact details.

2.2 Usage Data

We automatically collect certain information about your device and how you interact with our Site, including:

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience. These include:

3. How We Use Your Information

We use collected information for:

4. Information Sharing

We do not sell your personal information. We may share information with:

All third parties are bound by confidentiality agreements.

5. Data Security

We implement industry-standard security measures to protect your data:

No transmission is completely secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain personal information only as long as necessary to provide services and comply with legal obligations. You can request deletion of your data at any time, subject to legal requirements.

7. Your Rights (Vietnam Data Protection)

Under Vietnamese law and APAC privacy standards, you have the right to:

8. Cookies Policy

Detailed information about cookies used is available in our Cookie Policy. You can manage cookies through your browser settings.

9. Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it immediately.

10. Third-Party Links

Our Site may contain links to external websites. We are not responsible for their privacy practices. Please review their policies independently.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes take effect when posted on the Site. Your continued use indicates acceptance of the updated policy.

12. Contact Us

For privacy concerns or requests, contact us at: