1. What are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit our website. They help us recognize you, remember your preferences, and understand how you use our Site. Cookies are an essential part of how modern websites function.
2. Why Do We Use Cookies?
We use cookies to:
- Remember your preferences and settings
- Understand how you use our Site
- Improve Site functionality and performance
- Analyze traffic and usage patterns
- Provide personalized content and recommendations
- Remember your login information (if applicable)
- Comply with legal requirements
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the Site to function properly. Without them, features like navigation may not work correctly.
- Session cookies for login functionality
- Security cookies to protect against fraud
3.2 Analytics Cookies
These help us understand how visitors interact with our Site, which pages are most popular, and where visitors come from.
- Google Analytics cookies for traffic analysis
- Performance monitoring cookies
3.3 Functionality Cookies
These remember your choices to provide a personalized experience.
- Language preference cookies
- Theme preference cookies
- Navigation history cookies
3.4 Marketing Cookies
These track your browsing habits to show you relevant content and advertisements.
- Retargeting cookies for personalized ads
- Social media integration cookies
4. Cookie List
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| cookieConsent | Remembers your cookie preferences | Essential | 1 year |
| _ga | Google Analytics - tracks unique users | Analytics | 2 years |
| _gid | Google Analytics - session tracking | Analytics | 24 hours |
| theme_preference | Stores your theme preference | Functionality | 1 year |
| language | Stores your language preference | Functionality | 1 year |
| session_id | Maintains your session | Essential | Session |
5. How to Manage Cookies
5.1 Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Preferences → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Privacy, search, and services → Clear browsing data
5.2 Cookie Banner
When you first visit our Site, you'll see a cookie consent banner. You can accept or decline cookies from this banner.
5.3 Cookie Control Options
You can typically:
- Accept all cookies
- Accept essential cookies only
- Customize cookie preferences
- Reject all non-essential cookies
6. Third-Party Cookies
Some cookies may be set by third-party services we use:
- Google Analytics: For website analytics and traffic analysis
- Social Media Platforms: For social sharing and integration
- Advertising Partners: For marketing and personalized ads
These third parties have their own privacy policies governing the use of cookies.
7. Important Notes
- Blocking Cookies: If you disable cookies, some features of our Site may not function properly.
- Cookie Duration: Some cookies expire at the end of your session, while others persist for extended periods.
- International Cookies: We comply with international cookie regulations including GDPR and APAC standards.
8. Updates to This Policy
We may update this Cookie Policy to reflect changes in our practices or applicable laws. We recommend checking this page periodically for updates. Your continued use of our Site indicates acceptance of any updates.
9. Contact Us
If you have questions about our cookie practices, please contact:
- Email: privacy@relayx-synet.com
- Address: Floor 10, TechHub Tower, 227 Nguyen Hue Boulevard, District 1, Ho Chi Minh City 70000, Vietnam
- Phone: +84 (28) 3822-5555